Support

If you're experiencing issues with Remin, please check the items below.

Frequently Asked Questions

• My photos don't appear: Go to iOS Settings > Privacy & Security > Photos > Remin and enable photo access permission.
• Analysis takes too long: Processing time varies depending on the number of photos (hundreds to thousands), iCloud download status, and device performance.
• It seems stuck in background: Reopen the app to check progress. iOS may limit background processing depending on system conditions.

Contact

The easiest way to reach us is through GitHub Issues.

• Issues: https://github.com/puritysb/remin-support/issues

What to Include in Bug Reports

• Device model and iOS version
• Approximate number of photos (album size)
• Steps to reproduce (which screen, which button)
• Screenshots if possible

Privacy

Remin accesses your photos to provide app functionality but does not upload photos to our servers. For details, see our Privacy Policy.